Our Promise

We are commited to providing a high quality service to all our clients, we set out a list of expectations from us and by us,

What you can expect from us

  • High quality, efficient service relevant to your individual needs
  • To be dealt with courteously and efficiently
  • Any client information provided will not be divulged to anyone outside Aristross Cleaning and Maintenance services except with the clients permission.
  • To receive a response to any complaint within seven working days

 

What we can expect from you

  • To treat our employees politely and with respect
  • To be punctual for all appointments to let us know at least 24 hours in advance if you need to cancel or rearrange an appointment. Otherwise a fee may be charged or deposit forfeited.
  • To provide feedback when required and notify us immediate if you are unhappy with any service you have received.